Bitesize Business Breakthroughs

Instead of aiming for ‘satisfied customers’, aim to create ‘loyal customers’

Tackle below-par performance early, have a well-structured conversation to solve the problem and strengthen the relationship.

The performance of your people relies on the enthusiasm they have for working in your business.

In business, at sea and just like in chess, having no strategy means losing.

Wouldn’t it be great if your people worked together like a well-oiled machine?

You make your marketing work harder for you when your marketing messages put the power of story-telling to work.

Use a compelling guarantee for your product or service to tip the balance in your favour.

You have to be deadly serious about your credibility or people will not buy from you.

When you ask prospective customers smarter questions, in a smarter way, you’ll improve your sales results.

Wouldn’t it be great if you only ever recruited high quality people for your business?

Better use your business brain and you’ll achieve better business results.

Run your internal meetings so that bold decisions happen often and quickly